Change will always happen, whether you want it to or not - so its better to plan ahead for the "change" you actually want and need.

Put simply, control change, don't be a victim of it.

Malcolm takes organisations through change. As well as having years of experience in this area, he is a passionate advocate for structured, positive "Change".

He has worked closely with many diverse clients from single person operations to government and global organisations, in areas such as...

• Improving turnover (but never in isolation)   
• Improving efficiency
• Improving Sales Performance
• Improving hire utilisation and stock turnover
• Project Management (using Prince2 methodology)
• Stakeholder management
• Change Management (the only permanent thing is change!)
• Specific customer negotiations and communications
• Communication programmes
• Cultural Changes, (e.g. raising the importance of the customer within organisations)
• Database management, (assessing, installing, training, overhauling)
• Data capture
• Improving existing product revenues in existing markets
• Expanding existing products into new markets
• New product development into existing markets
• New product development into new markets
• Customer satisfaction programmes
• Plus many more related areas

"IF YOU KEEP DOING WHAT YOU'VE ALWAYS DONE...
                                           ...YOU WILL KEEP GETTING WHAT YOU'VE ALWAYS GOT"